Frequently Asked Questions
Shipping
Shipping is included on all purchases unless otherwise specified.
All items will be crated in plywood and shipped via Fedex freight.
Anything under 150 lbs will be shipped thru Fedex ground.
Returns
We are happy to exchange or refund your piece if unsatisfied.
Pieces that are altered in anyway are not eligible.
Return shipping is the responsibility of the purchaser.
How is your wood dried?
Round logs are cut into slabs on our mill and stacked in our drying sheds.
Sticker stacked and end-sealed, slabs are then air dry for years until the moisture content reaches 10% or equilibrium. Air drying our logs gives us a more natural coloration and the process is more even than a kiln. A properly air-dried log will have minimal cracking and internal tensions providing a piece of lumber that is ready to work with.
Dry slabs are then planed flat and sanded to 40g, ready to use in your project.
What kinds of wood slabs do you have?
Our inventory is made up of North American woods harvested primarily out of urban forests and shipped to our yard in Montana.
We currently have Black Walnut, Claro Walnut, Yellow Cedar, Western Red Cedar, Port Orford Cedar, Douglas Fir, Elm, Redwood, Ponderosa Pine, Western Pine, Larch, Ash, White Oak, Red Oak, Honey Locust, Sitka Spruce, Cherry, Hemlock, Black Maple, Hemlock, Big Leaf Maple, and Sycamore.
Not seeing the species or size you were looking for online? Contact us today for a full description of our inventory.
Can I have my slab finished?
Yes! At Big Timberworks we offer full design and fabrication of your custom piece. We have a full service woodworking and metal shop at your service. Give us a call to recieve an estimate.
